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Terms & Conditions

Description of our event
Constantia Valley Trail Run(cvtrail.co.za) is a trail running event that is accepting race entries online and selling event t-shirts.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 48 hours and confirmed by way of email notification. There will be no delivery of orders. Race entries and T-shirts are to be collected at registration.

The offering on this website is available to South African clients only

Return and Refunds policy
The provision of race entry and t-shirts by Constantia Valley Trail Run is subject to availability. In cases of unavailability, Constantia Valley Trail Run will refund the client in full within 30 days. Cancellation of orders by the client will attract a zero administration fee.

Customer privacy policy
Constantia Valley Trail Run shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa and MasterCard, credit cards or by bank transfer into the Constantia Valley Trail Run bank account, the details of which will be provided on request. Credit card acquiring and security Credit card transactions will be acquired for Constantia Valley Trail Run via Virtual Card Services (VCS).

Customer details separate from card details
Customer details will be stored by Constantia Valley Trail Run separately from card details which are entered by the client on VCS’s secure site. For more detail on VCS refer to www.vcs.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.

Transaction Currency is South African Rand (ZAR).

Responsibility
Constantia Valley Trail Run takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods Country of domicile. This website is governed by the laws of South Africa and Constantia Valley Trail Run chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Cedar Cottage, Constantia Nek, 7806

Variation
Constantia Valley Trail Run may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Portal Publishing cc based in South Africa trading as Portal Publishing and with registration number ck199803445623 and Member, Alan Hammond.

CVTRAIL contact details
Support : [email protected]
Support: 021 794 2566


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